Best Health Care

FAQs & Support

MyHxCare is a one-stop healthcare app designed with you in mind. With MyHxCare, you will have your medical records at your fingertips. You will book appointment, pay your bills, have an e-card, e-visit with your physician and do so many other things. MyHxCare is a patient-centered app that empowers you to make important health decisions.

your privacy matters

Frequently Asked Questions

You can sign up as a Patient, Physician, Nurse,Hospital or Organization

As a patient (Steps)

  1. Enter your Full name, Select your country dialling code and input your number, Get a verification code and input. Create a Password and Confirm it.
  2.  Click SIGN UP.

As a physician/Nurse (Steps)

  1. Enter your Full name
  2. Company Name
  3. Select your country dialling code and input your number.
  4. Get a verification code and input (on your phone).
  5. Input your Licence No
  6. Create a Password and Confirm it.
  7. Click SIGN UP.

As a hospital (Steps)

  1. Enter the  Full name of the Contact Person
  2. Company Name
  3. Select your country dialling code and input your number.
  4. Get a verification code and input (on your phone).
  5. Input your Licence No
  6. Create a Password and Confirm it.
  7. Click SIGN UP

 

As an organization (Steps)

  1. Enter the  Full name of the Contact Person
  2. Company Name
  3. Select your country dialling code and input your number.
  4. Get a verification code and input (on your phone).
  5. Input your Licence No
  6. Create a Password and Confirm it.
  7. Click SIGN UP

Your verification code will be sent to the number you provided

  1. You can sign up as a Patient, Physician, Nurse, Hospital or Organization
  2. Enter your phone and password then click SIGN IN

Your password must contain 8 characters in length and should include at least one upper-case letter, one number and one special character. Only on this note will the app ascept your password.

  1. Click forgot password
  2. Enter your phone number
  3. Enter the password reset code sent to your phone
  4. Then enter your new password
  5. Then click enter
  6. Your password has been set.

To avoid this, ensure you complete filling your profile.

  1. To contact the company,
  2. Login
  3. Click on the contact icon
  4. Fill in your name, phone number and email
  5. Then drop your message. 

Your QR code gives you access to the services rendered on the app. It is your access code.

For now, the app is free. However, you can keep records of payment by clicking on the pay bills icon. You can add payment by filling date of payment, service paid for, and the amount paid.

  1. Click on request appointment
  2. Choose from the list of partners shown, you can also choose from non partners
  3. Click on the non partner’s icon
  4. Fill in the details shown and send
  1. Click on the share icon
  2. And send via any medium of your choice

Click the profile icon to edit your information.

Quick Start

Download the App

Our mobile app is available on Playstore and Apple store

Sign Up

Register as a Patient, Physician, Hospital or Organization.

Request Appointment

Request an appointment with any of our certified partners and non-partner

Join the healthy revolution today.

With your personalized MyHxCare, you can access your health history, view your lab results, book appointments with your physician, email your physician, have an e-visit with your health care provider, receive your prescription, and pay your bills.

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